About the Website, Software Supplier, and Variety of Games
The website has a classic but useful design. All the links you’ll need are at the top of every page. The home page contains links to dozens of slot games. This is because the Eurogrand casino online is a place that focuses mostly on slot games. Because the Flash platform is used instead of HTML5, the size of the website is quite large and page loading times are long. For the same reason, it includes the “download casino” feature, which we think is a thing of the past. So, in order to access some games, you have to install a software. However, there are also games with Instant Play feature. The website is unfortunately not personalizable. The only page you can personalize is your account page. The website can be viewed in 13 different languages. The accepted currencies are: CND, KRONER, EURO, STERLING, KRONOR, and USD. Your connections are secured by 128.bit SSL encryption. Eurogrand is audited and certified by two independent companies on a regular basis: Gaming Laboratories and TST Labs. However, the RTP rate of its games is not public.
The game supplier of Eurogrand online casino is Playtech. It is possible to find the whole collection of the company. Although there are mostly slot machines, card and table games can be found too. If we show it as a list:
||Total Number of Eurogrand Games
|Live Casino Games
Among slot machines, the number of progressive jackpots is quite high. For example, while this review was being written, the grand prize of “Jackpot Giant” reached 7,412,000 Euros. Since Playtech has a license agreement with Marvel and DC Comics, superhero-based slot machines make up a large part of this category. We recommend you to try Superman, Age of the Gods, Green Lantern, Heart of the Frontier and Man of Steel. Premium European Roulette and Multihand Blackjack 5 are among the recommended titles of other categories.
The Eurogrand Live Casino feature is quite successful and satisfying. You can find a game that is active almost every time of the day. In particular, games such as Hi-Low and Baccarat that are not often seen can be played live and against real croupiers.
Eurogrand Mobile Features
To access the Eurogrand mobile casino, you need to install a specific mobile app. Eurogrand casino app is available for iOS, Android, Windows Phone platforms and approximately 36 MB in size. If you are using any other platform, you can visit the mobile Eurogrand website to access the games. As soon as you install the app, you get a welcome bonus of 25 free spins if you are a new member. There are around 40 titles that can be played within the mobile app and most of them are slot machines. All games can be played for free or real money. It is also possible to gain comp points by using the app, which we will explain how they work below.
Bonus Offers and Promotions
Casino Eurogrand offers various bonuses and promotions both to new and current members.
Match Bonuses for New Members:
For new members, more than one promotion is offered depending on the amount of money they deposit. These are also known as welcome bonuses.
- 300% Deposit Bonus: Every deposit you make is matched by EG up to 300%. (For example, if you deposit 200 Euros, 600 Euro is given as a gift.) Also, 25 free spins are given. But to take advantage of this offer:
- You must be a new member,
- You must deposit at least 25, up to 299 Euros,
- In order to withdraw the money you win, you have to bet 30 times the bonus given to you. (This is called the wagering limit.)
- 100% Deposit Bonus: Terms and conditions are the same as 300% bonus. However, you must deposit a minimum of 10 and a maximum of 24 Euros. In order to withdraw the money you win, you have to bet 40 times the bonus given to you.
- High Roller Deposit Bonus: 1,000 Euros and 25 free spins are awarded according to the amount of money you deposit. However, you have to deposit at least 2,000 Euros to take advantage of this offer.
Deposit Bonuses for Current Members
Existing members can benefit from promotions in this category.
- Second Deposit Bonus: The amount you deposit for the second time is matched by EG up to 60% and up to 500 Euros. You need to deposit a minimum of 10 Euros. In order to withdraw the money you win, the wagering limit is x30.
- Method Bonus: Different promotions are offered according to the payment method you choose when depositing money.
- If you deposit by using Neteller, PayPal, Paysafecard, Skrill, EcoPayz, Instadebit, WebMoney and Fast Bank Transfer, you earn 15% bonus.
- If you make a deposit with Visa, MasterCard, Maestro, Visa Electron, Diners Club and EntroPay, you earn 10% bonus.
- In any case, you have to deposit a minimum of 10 Euros.
- Referral Bonus: You are given a special code when you become a member. If a friend of yours subscribes using this code, 50% of the first money he deposits is transferred to your account. The upper limit of this offer is 50 Euros. Wagering limit is x30.
VIP Club Promotions
VIP Club members can benefit from the following advantages:
- A personal account manager,
- Invite to real world events,
- Higher betting limits,
- Special and exclusive events,
- Faster withdrawals,
- Higher comp points conversion rate.
In order to become a member of the club, you must first gain a certain amount of comp points. You can earn these points by depositing money and playing games. Every Euro you deposit is worth 1 point. You can turn your points into real money. Club membership can only be gained through an invite.
Payment Methods and Withdrawals
Online casino Eurogrand offers a lot of payment methods. Each one has a different advantage and some of them also offer a bonus, as mentioned above. All payments are made through the desktop app. You can use any of these methods to deposit money to the casino:
Credit card, Neteller, PayPal, Instadebit, EntroPay, Paysafecard, EcoPayz, Skrill, Web Money, POLİ, bank transfer, debit card, Euteller, AstroPay, Yandex Money, and Qiwi. Other than a bank transfer, all methods are instant. Bank transfers can take up to 5 business days.
The same options can be used to withdraw money. EG, however, does not offer Instant Cashout feature. It takes 4 business days to withdraw your money. If you prefer the bank transfer option, this can take up to 7 days. In addition, each option has a commission at a certain level. Commission amounts vary depending on the method used and the laws of your country.
There are 3 ways to contact Eurogrand Casino:
- By e-mail: You can use firstname.lastname@example.org address to reach the EG. Don’t forget to provide your account number within the email.
- By phone: You can ıse these numbers to call the EG:
- UK Free Phone: 0800-014-9451
- International: +44-20366-789-16
- By Live Chat: Live Chat feature is available 7/24. However, you need to install the desktop app to be able to use the feature.
Their postal address is Greenside House, 50 Station Road, Wood Green, London, N22 7TP.
According to member comments, customer representatives are professional and helpful. We didn’t try this feature, but we did not see a bad comment about customer service quality.
William Hill is one of the oldest bookmakers in England and has been in the industry since 1934. It has a total of 16,000 employees and serves in dozens of countries. If you live in England, you must have seen the betting booths belonging to the group. Having had many booths on the UK High Street since 50 years, the group has contributed 5 billion pounds to the UK economy so far. In other words, it is considered among the oldest, most reliable and most prestigious companies in the sector. Therefore, the Eurogrand casino also benefits from these features that the group has. EG is one of our favorite online casinos and we recommend it to everyone.