Eurogrand Casino Review - Logo

Casino offers

  • Welcome Bonus 100% Bonus up to $100
Welcome bonus:
100% Bonus up to $100
First deposit bonus:
100% Bonus up to $100

Eurogrand Casino Online Review

Eurogrand (EH for short) is managed by the William Hill Group. Within group companies; other online casinos like Slotser, 21Nova, Joyland, SkyKings, and Prestige are also available. Established in 2006, EG is among the most prestigious and most trusted casinos in the industry. Although the William Hill Group has a company policy of not responding to player complaints, member comments do not include negative thoughts. EG is licensed from two different institutions: the UK Gambling Commission and the Gibraltar Gaming Commission. For this reason, it can accept players from the European Union and the rest of the world. However, Eurogrand does not accept players from these countries: Belgium, Estonia, Greenland, Netherlands, Netherland Antilles, Portugal, South Africa, Turkey, and the USA. In our Eurogrand casino review, we will talk about all of the features of the casino, including Eurogrand mobile app.

Considering the previous history and past reputation, it can be said this casino represents a secure playing environment. The Gambling Laboratories International makes sure this house respects regular payment and that winnings are based on a proper random numbers generator. Having in mind that this one holds the UK licence, we can say that it fulfils the highest compliance and data standards currently available on the gaming market.

Casino Owner:
WHG (International) Limited, WHG Trading Limited
Casino type:
Download, Instant Play
Gambling Commissioner, Gibraltar

If time is money, then Eurogrand can spare you a lot. Two very important characteristics are almost impeccable when it comes to this casino. The first is high-quality performance. Games need around ten seconds to load, and there are no bigger interruptions during the play. In case of some problems, before the piece breaks out, you will get a warning.

The second thing is the feature thing. The generous welcome bonus is quite a nice feature, even though there are not many extra options, comparing to other casinos. However, the way those characteristics are pulled out is the part that makes the Eurogrand outstanding.

About the Website, Software Supplier, and Variety of Games

The website has a classic but useful design. All the links you’ll need are at the top of every page. The home page contains links to dozens of slot games. This is because the Eurogrand casino online is a place that focuses mostly on slot games. Because the Flash platform is used instead of HTML5, the size of the website is quite large and page loading times are long. For the same reason, it includes the “download casino” feature, which we think is a thing of the past. So, in order to access some games, you have to install a software. However, there are also games with Instant Play feature. The website is unfortunately not personalizable. The only page you can personalize is your account page. The website can be viewed in 13 different languages. The accepted currencies are: CND, KRONER, EURO, STERLING, KRONOR, and USD. Your connections are secured by 128.bit SSL encryption. Eurogrand is audited and certified by two independent companies on a regular basis: Gaming Laboratories and TST Labs. However, the RTP rate of its games is not public.

The game supplier of Eurogrand online casino is Playtech. It is possible to find the whole collection of the company. Although there are mostly slot machines, card and table games can be found too. If we show it as a list:

Category Total Number of Eurogrand Games
Slot Machines 113
Card Games 40
Table Games 38
Live Casino Games 10

Among slot machines, the number of progressive jackpots is quite high. For example, while this review was being written, the grand prize of “Jackpot Giant” reached 7,412,000 Euros. Since Playtech has a license agreement with Marvel and DC Comics, superhero-based slot machines make up a large part of this category. We recommend you to try Superman, Age of the Gods, Green Lantern, Heart of the Frontier and Man of Steel. Premium European Roulette and Multihand Blackjack 5 are among the recommended titles of other categories.

The highlight of the Poker part is All American Video Poker piece. It has a double option and the maximum payout of 4,000 coins for the Royal Flush. This one includes one but other pokers offer even up to 25 possible hands.

The Eurogrand Live Casino feature is quite successful and satisfying. You can find a game that is active almost every time of the day. In particular, games such as Hi-Low and Baccarat that are not often seen can be played live and against real croupiers. The big advantage for players is the live chat option with dealers. The basic model does not contain private rooms, and tablet versions, while the live mode is possible on iPad and iPhone as well as on PC. However, bear in mind that there is no free play, in this case, only the real money gambling.

Eurogrand Mobile Features

To access the Eurogrand mobile casino, you need to install a specific mobile app. Eurogrand casino app is available for iOS, Android, Windows Phone platforms and approximately 36 MB in size. If you are using any other platform, you can visit the mobile Eurogrand website to access the games. As soon as you install the app, you get a welcome bonus of 25 free spins if you are a new member. There are around 40 titles that can be played within the mobile app and most of them are slot machines. All games can be played for free or real money. It is also possible to gain comp points by using the app, which we will explain how they work below.

When activating the application, you can take a couple of tips into consideration. First of all, those who have Smartphone devices should go to settings and allow the installation from unknown sources. In addition, do not forget to turn on notifications in order to receive news and potentially special promotions. The mobile section can be very useful for high rollers, while it includes a great bonus of 1,000 coins.

Bonus Offers and Promotions

Casino Eurogrand offers various bonuses and promotions both to new and current members.

Match Bonuses for New Members:

For new members, more than one promotion is offered depending on the amount of money they deposit. These are also known as welcome bonuses.

  1. 300% Deposit Bonus: Every deposit you make is matched by EG up to 300%. (For example, if you deposit 200 Euros, 600 Euro is given as a gift.) Also, 25 free spins are given. But to take advantage of this offer:
    • You must be a new member,
    • You must deposit at least 25, up to 299 Euros,
    • In order to withdraw the money you win, you have to bet 30 times the bonus given to you. (This is called the wagering limit.)
  2. 100% Deposit Bonus: Terms and conditions are the same as 300% bonus. However, you must deposit a minimum of 10 and a maximum of 24 Euros. In order to withdraw the money you win, you have to bet 40 times the bonus given to you.
  3. High Roller Deposit Bonus: 1,000 Euros and 25 free spins are awarded according to the amount of money you deposit. However, you have to deposit at least 2,000 Euros to take advantage of this offer.

Deposit Bonuses for Current Members

Existing members can benefit from promotions in this category.

  1. Second Deposit Bonus: The amount you deposit for the second time is matched by EG up to 60% and up to 500 Euros. You need to deposit a minimum of 10 Euros. In order to withdraw the money you win, the wagering limit is x30.
  2. Method Bonus: Different promotions are offered according to the payment method you choose when depositing money.
    • If you deposit by using Neteller, PayPal, Paysafecard, Skrill, EcoPayz, Instadebit, WebMoney and Fast Bank Transfer, you earn 15% bonus.
    • If you make a deposit with Visa, MasterCard, Maestro, Visa Electron, Diners Club and EntroPay, you earn 10% bonus.
    • In any case, you have to deposit a minimum of 10 Euros.
  3. Referral Bonus: You are given a special code when you become a member. If a friend of yours subscribes using this code, 50% of the first money he deposits is transferred to your account. The upper limit of this offer is 50 Euros. Wagering limit is x30.

VIP Club Promotions

VIP Club members can benefit from the following advantages:

  • A personal account manager,
  • Invite to real world events,
  • Higher betting limits,
  • Special and exclusive events,
  • Faster withdrawals,
  • Higher comp points conversion rate.

In order to become a member of the club, you must first gain a certain amount of comp points. You can earn these points by depositing money and playing games. Every Euro you deposit is worth 1 point. You can turn your points into real money. Club membership can only be gained through an invite.

Payment Methods and Withdrawals

Online casino Eurogrand offers a lot of payment methods. Each one has a different advantage and some of them also offer a bonus, as mentioned above. All payments are made through the desktop app. You can use any of these methods to deposit money to the casino:

Credit card, Neteller, PayPal, Instadebit, EntroPay, Paysafecard, EcoPayz, Skrill, Web Money, POLİ, bank transfer, debit card, Euteller, AstroPay, Yandex Money, and Qiwi. Other than a bank transfer, all methods are instant. Bank transfers can take up to 5 business days.

The same options can be used to withdraw money. EG, however, does not offer Instant Cashout feature. It takes 4 business days to withdraw your money. If you prefer the bank transfer option, this can take up to 7 days. In addition, each option has a commission at a certain level. Commission amounts vary depending on the method used and the laws of your country.

Contact Information

There are 3 ways to contact Eurogrand Casino:

  • By e-mail: You can use address to reach the EG. Don’t forget to provide your account number within the email.
  • By phone: You can ıse these numbers to call the EG:
    • UK Free Phone: 0800-014-9451
    • International: +44-20366-789-16
  • By Live Chat: Live Chat feature is available 7/24. However, you need to install the desktop app to be able to use the feature.

Their postal address is Greenside House, 50 Station Road, Wood Green, London, N22 7TP.

According to member comments, customer representatives are professional and helpful. We didn’t try this feature, but we did not see a bad comment about customer service quality.

Our Verdict

William Hill is one of the oldest bookmakers in England and has been in the industry since 1934. It has a total of 16,000 employees and serves in dozens of countries. If you live in England, you must have seen the betting booths belonging to the group. Having had many booths on the UK High Street since 50 years, the group has contributed 5 billion pounds to the UK economy so far. In other words, it is considered among the oldest, most reliable and most prestigious companies in the sector. Taking both user experience as well as the comparison to other companies, here are some of the things we liked more and less in Eurogrand:

Pros Cons
Wide Range of Games Poor Customer Support
Mobile Friendly Other than Welcome bonuses, no particular offer
Various Payment Methods Too many restricted countries
Safe Gambling Environment
Recognisable Design

Therefore, the Eurogrand casino also benefits from these features that the group has. EG is one of our favorite online casinos and we recommend it to everyone.

3 responses to “Eurogrand Casino”

  1. Roahr says:

    Eurogrand Casino has made a good first impression. Many new video slots with good bonuses and small stakes (starting from 1 cents) it’s definitely good for me! It’s also possible to play for virtual money and study the rules of games while playing. I did not find any minuses playing this casino, it’s just an OK playground!

  2. froggy says:

    I’m a very adventurous person and I’ve already played at almost all available casinos. And I can’t say anything bad about the Eurogrand Casino – deservedly they have several licenses! The games, the interface and the support are all done very qualitatively. I played here in the book of the RA slot, won about $ 80 at average rates, but immediately lost everything. Bit a pity but I had a real fun))

  3. Se-Helen says:

    Well, it was a really wonderfull experience while I was playing Eurogrand Casino… especially with their policy of low bets – u can play almost free coz bets from 1 cent! Or u can put hight bets and check your luck…like u wish. By the way it’s a really amazing timespending and here despite winning money u can also have a good adventure!

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